Who are Concierge, Bell-Boy, Porch, Airport Representative, and Telephone Operator? Concierge: Assisting Guests who stay in Multi-tenant, (Hotel apartment or rooms)   with luggage, transportation, and reservations (dinner, events), all kinds of lodging establishments, and ensures the first-class service. This counter/service is found in every hotel/resort. Job Duties and Responsibilities They recommend the guests, for ... Read more

Who are Reception/Reservation, Cashier & Night Auditor? Front Office staff should have knowledge of computer software (PMS – Property Management System) including MS Office. Skills in administrative, effective verbal and written communication, decision making and judgment, conflict resolution, planning, and organizing Ability to multitask and prioritize, customer service orientation, professional appearance and attitude, ability to ... Read more

Different Type of Hotel Rooms The Hotel designed the rooms, Keeping guest’s requirements in their mind or If the architectural design is according to the area or space then the hotel categorized the rooms as per the availability. Pricing is done according to the type of bed, number of occupants, number of bed, decor, specific ... Read more