Duties and Responsibilities of Food and Beverage department and restaurant manager/Chef de Restaurateur.

Duties and responsibilities of the food and beverage manager:

  • Formulating financial, catering, and marketing policies and strategies.
  • Preparing the organization structure for his department with a job description for each designation, liaising with the personnel department.
  • Appointing the right people for the right job
  • Preparing a budget for the department consulting the department heads.
  • Planning menus for various outlets in consultation with chefs and the restaurant managers
  • Designing and implementing sales promotional activities to achieve revenue targets.
  • Analyzing sales and identifying markets
  • Studying competitors’ strategies and this market share.
  • Liaising with government agencies
  • Keeping the staff updated on the latest trends in the food and beverage sector.
  • Controlling all three elements of costs – food cost, labor cost, and overhead.
  • Scheduling training programs for all the staff of the food and beverage department.
  • Convening meetings with department heads to study the progress of departments and solve problems, if any
  • Ensuring predetermined qualify of dishes and service offered to guests in maintained
  • maintaining a very good rapport with guest
  • Attending meetings called by the general manager.
  • Implementing hygiene and safety standards
  • monitoring the performance of the departments
  • Investment the decision on equipment procurement, expansion of food and beverage outlets, and so on
  • Selecting suppliers for kitchen commodities and alcoholic beverages,

The restaurant manager/Chef de Restaurateur

Job summary

The entire operation of the restaurant is under the control of the restaurant manager. He must have a thorough knowledge of the latest trends in catering operation, guest psychology, and maintain good rapport with guests.

Duties and responsibilities of the restaurant manager:

  • Preparing a budget for a financial year.
  • Developing and implementing sales promotional activities.
  • Setting up a service standard for all dishes and drinks served in the restaurant.
  • Menu planning for daily operations and special occasions.
  • Recruiting staff and training them.
  • Establishing good relationships with guests.
  • Handling guest complaints.
  • Evaluating performance appraisal and identifying training needs
  • Purchasing and maintaining restaurant equipment furniture, linen, cutlery, crockery, glassware, and other special service equipment.
  • Ensuring an adequate supply of condiments, proprietary sauces, disposable, and so on.
  • Maintaining a stock record of restaurant equipment.
  • Ensuring good team spirit among the wait staff.
  • Maintaining cleanness and hygiene of service areas.
  • Coordinating with the other department of the hotel.
  • Analyzing sales to know fast-moving dishes, least prefers dishes,
  • Analyzing the most preferred cuisine in the case of a multi-cuisine restaurant,
  • Analyzing seat turnover, average revenue per cover, which helps him in his decision-making process.

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