Duties and Responsibilities of Food and Beverage department and restaurant manager/Chef de Restaurateur.
Duties and responsibilities of the food and beverage manager:
- Formulating financial, catering, and marketing policies and strategies.
- Preparing the organization structure for his department with a job description for each designation, liaising with the personnel department.
- Appointing the right people for the right job
- Preparing a budget for the department consulting the department heads.
- Planning menus for various outlets in consultation with chefs and the restaurant managers
- Designing and implementing sales promotional activities to achieve revenue targets.
- Analyzing sales and identifying markets
- Studying competitors’ strategies and this market share.
- Liaising with government agencies
- Keeping the staff updated on the latest trends in the food and beverage sector.
- Controlling all three elements of costs – food cost, labor cost, and overhead.
- Scheduling training programs for all the staff of the food and beverage department.
- Convening meetings with department heads to study the progress of departments and solve problems, if any
- Ensuring predetermined qualify of dishes and service offered to guests in maintained
- maintaining a very good rapport with guest
- Attending meetings called by the general manager.
- Implementing hygiene and safety standards
- monitoring the performance of the departments
- Investment the decision on equipment procurement, expansion of food and beverage outlets, and so on
- Selecting suppliers for kitchen commodities and alcoholic beverages,
The restaurant manager/Chef de Restaurateur
Job summary
The entire operation of the restaurant is under the control of the restaurant manager. He must have a thorough knowledge of the latest trends in catering operation, guest psychology, and maintain good rapport with guests.
Duties and responsibilities of the restaurant manager:
- Preparing a budget for a financial year.
- Developing and implementing sales promotional activities.
- Setting up a service standard for all dishes and drinks served in the restaurant.
- Menu planning for daily operations and special occasions.
- Recruiting staff and training them.
- Establishing good relationships with guests.
- Handling guest complaints.
- Evaluating performance appraisal and identifying training needs
- Purchasing and maintaining restaurant equipment furniture, linen, cutlery, crockery, glassware, and other special service equipment.
- Ensuring an adequate supply of condiments, proprietary sauces, disposable, and so on.
- Maintaining a stock record of restaurant equipment.
- Ensuring good team spirit among the wait staff.
- Maintaining cleanness and hygiene of service areas.
- Coordinating with the other department of the hotel.
- Analyzing sales to know fast-moving dishes, least prefers dishes,
- Analyzing the most preferred cuisine in the case of a multi-cuisine restaurant,
- Analyzing seat turnover, average revenue per cover, which helps him in his decision-making process.
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