Hotel housekeeping Hierarchy and What Is Hotel Housekeeping.

Hotel housekeeping Hierarchy

Hotel housekeeping is a vital part of the operation of any hotel business, therefor knowing the housekeeping duties is essential. It’s the housekeeping department that ensures guests can enjoy a clean, sanitary and aesthetically appealing space when they come to stay. In this article, you’ll learn all about the functions and duties of the hotel housekeeping department, what jobs are part of housekeeping, and how you can run your housekeeping department more effectively.

What Is Hotel Housekeeping?

Offering guests a comfortable stay in clean and attractive surroundings, at an appropriate price point, is the main aim of any business in the hotel industry . Making sure that your hotel offers welcoming surroundings is the principal duty of your housekeeping department. No matter how friendly your staff are, no matter how glamorous your premises maybe, a guest needs to walk into their room and find everything tidy, spotlessly clean and thoughtfully arranged. No guest wants to pay to stay at a hotel where the accommodation is grubby or sloppily organised.

It’s in your interest to ensure high standards of cleanliness and orderliness in order to ensure positive reviews and plenty of repeat business. While this is mainly the role of housekeeping, every staff member should be involved. In the kitchens, the chef is responsible for making certain that everything is clean and orderly; in the restaurant, it’s the head waiter or restaurant manager.