Duties and Responsibilities of the Bar manager, Head bartender, Bartenders.

Bar

The bar serves different types of alcoholic beverages to residential and non-residential guests in the hotel. It may refuse to serve alcohol to guests who are under age or are already quite inebriated. The minimum age of a person for alcohol consumption should be followed strictly to avoid any legal or police action against the establishment

The following are the duties of the bar staff:

Bar manager

The bar manager is responsible for all functions of the bar and the dispense bar.

The responsibilities of a bar manager include the following:

• Recruiting staff and training them for bar operations.
• Monitoring performance and activities of the bar and dispense bars.
• Supervising alcohol service
• Forecasting volume of sales.
• Maintaining a close watch on the movement of bottles
• Preparing a budget for bar and dispense bars
• Identifying alcoholic beverages suppliers and procuring from them
• Formulating control system
• Purchasing bar equipment
• Maintaining a record of stock
• Maintaining the quality of service
• Maintaining bar profit level in all beverage outlets.
• Reducing cost
• Handling guests complains
• Preparing sales report

Head bartender

He is responsible for the overall function of the bar and his duties include the following:

• Supervising bartenders
• Scheduling rota and day off for bar staff
• Receiving stock from the cellar against the requisition
• Maintaining a par stock level in the bar.
• Training bar staff in making cocktails, preparing glasses for drinks, garnishing drinks, service procedure, recording orders, and so on
• Issuing stock to dispense bar against requisition and bottles
• Taking and closing and opening stock
• Maintaining an empty bottles record
• Assisting the bar manager in his daily duties and relieving him during his day off and holidays

Bartenders

They are responsible for the following:    

• Mixing and serving drinks to guests seated at the counter
• Pouring required measured against BOT for bar waiters to serve guests at the table
• Washing glassware and bar tools
• Recording sales
• Receiving cash from guests or getting bills signed by residential guests taking note of their room number.
• Establishing a good relationship with customers
• Helping drunken guests
• Keeping his counter clean
• Taking opening and closing stock